Skip to content

About Us

Aims & Principles

At Citizens Advice, we are dedicated to offering free, independent, confidential, and impartial advice to individuals, ensuring they understand their rights and responsibilities. Our organisation highly values diversity, actively promotes equality, and works tirelessly to challenge all forms of discrimination.

Our Service aims:


We have been providing advice in the London Borough of Enfield since 2nd September 1939. We started in tiny offices in Fore Street Edmonton, staffed by a handful of volunteers. Today, most of the people you will meet at our current offices in Ponders End are still volunteers, but they are supported by a small team of paid staff.