Aims & Principles
At Citizens Advice, we are dedicated to offering free, independent, confidential, and impartial advice to individuals, ensuring they understand their rights and responsibilities. Our organisation highly values diversity, actively promotes equality, and works tirelessly to challenge all forms of discrimination.
Our Service aims:
- We strive to provide the necessary advice and guidance to address the specific problems people face, ensuring they have the support they need to overcome challenges.
- We are committed to enhancing policies and practices that impact people's lives, working towards creating a better future for all. Through our advocacy and efforts, we aim to improve the systems that shape our society.
History
We have been providing advice in the London Borough of Enfield since 2nd September 1939. We started in tiny offices in Fore Street Edmonton, staffed by a handful of volunteers. Today, most of the people you will meet at our current offices in Ponders End are still volunteers, but they are supported by a small team of paid staff.
