Welcome to Citizens Advice Enfield
Citizens Advice Enfield is a local charity that offers free, independent, and impartial advice to anyone who lives in the London Borough of Enfield.
How you can get advice!
Stage 1: Contact us via phone/Webchat
Take the first step towards receiving advice by contacting us through our adviceline or webchat below.
Stage 2: Phone Assessment
Once connected, our assessors will carefully assess your situation and provide you with guidance on the next appropriate steps to take.
Stage 3: Further Exploration
If your situation requires a more in-depth examination, we can arrange an appointment (subject to availability) for you with one of our advisers. They will delve deeper into your concerns and provide comprehensive support.
Stage 4: Next Steps
If your issue cannot be fully resolved during Stage 3, we will explore additional options to ensure you receive the assistance you need. This may involve referring you to another organisation that can better address your specific needs.
Our Services
We can help with all kinds of problems
Benefits Advice
Receive advice on benefits, including Universal Credit and legacy benefits. Our skilled advisers will help you navigate the complexities of the system and ensure you make informed decisions.
Debt Advice
Receive advice on managing your debts. Our advisors offer a range of debt advice, from creating budget plans to communicating with third parties on your behalf.
Housing Advice
Receive advice on various housing issues. Whether you're facing discrimination, struggling with rent arrears, or concerned about the possibility of homelessness, our advisors are here to provide the support and assistance you need.
Our Impact in Enfield: Transforming Lives through advice and support
We are proud to have positively impacted the lives of 50,000 individuals in Enfield. Through our advice and support, we helped people take control of their finances, addressed housing needs, assisted with employment challenges, helped clients with benefits issues and provided valuable skills and advice to parents. Our commitment to empowering the Enfield community drives us to transform lives, foster resilience, and create a brighter future for all.
Last year we supported over 50 thousand people from across the city find a way forward with their problem.
Our advisers were able to resolve nearly a quarter of a million problems that were presented to them in the last 12 months.
We increased the incomes of our residents through debts written off, benefits gained and consumer compensation for local people.
Get involved
Support Us
Your generosity makes our work possible. Whether you contribute financially or as advocate for good.
Get Involved
Would you like to support us on an ongoing basis either through volunteering or paid work?
Local Campaigns
We use our clients’ experience, stories and evidence to research and campaign for positive change locally and nationally
Partnerships
We have established strong partnerships with multiple agencies to ensure the delivery of our exceptional services to the residents of Enfield. Click the button below to explore further and discover the valuable collaborations that enable us to make a meaningful difference in the community.