Skip to content Skip to footer

Contact us

For links to organisations we use and information about COVID-19, please visit our useful links page here.

Update on our Adviceline service

Due to staff shortages, our office will be closed for Adviceline on Thursday, 18th August 2022.

Normal service will resume on Friday, 19th August 2022.

If you still need help for general enquires, you can call our national adviceline on 0800 144 8848.

For consumer advice, you can call our consumer helpline on 0808 223 1133.

If you need debt advice, call the National Debt Line on 0808 808 4000.

Our opening times for the telephone service is MONDAY – FRIDAY from 10AM to 4PM

What else you can do: –

Check if  you can answer to your question on our website  This has lots of useful advice about problems with benefits, employment, debt, housing, family and legal issues, and much more.

Telephone us – Adviceline Freephone 0808 278 7837

Lines are open Monday – Friday from 10am – 4pm.

If you are calling from a mobile phone, please dial the telephone number above.  However, after dialling, mobile users will be asked to give a landline number in Enfield – if you do not have a landline of your own, please input `0208 375 4170’ at this point.  This will make sure that your call comes through to us correctly.

Please also see our client agreement and acceptable behaviour policy.

Childrens Centre

If you have a child who is under 5 years old, you can contact the Childrens Centre to book an appointment with us. Please call 0208 106 9996 or visit

EU Settlement Scheme

The deadline  for applications to the EU Settlement Scheme is 30/6/21 so we advise that you seek advice urgently if you need assistance.

You can email us for information, but please note, the mailbox is checked on Fridays only;

Alternatively, contact our adviceline on 0808 278 7837 if you need advice and want to book an appointment. We currently  do face to face appointments proving support at the Edmonton Green Library.